About these terms
JMSPRO SMS (“the Service”) is operated by JMSPRO Digital Services (“JMSPRO”, “we”, “us”). By creating an account or using the Service you agree to these terms. If you do not agree, please do not use the Service.
Your account
- You must be a business or an adult acting for a business, and give us true and current details.
- New accounts are reviewed by JMSPRO. Sending starts only after your account is approved.
- You are responsible for everything done through your account and your API keys. Keep keys on your own server and tell us at once if one is exposed.
DLT registration
Indian telecom rules require every business that sends SMS to register its entity, sender IDs (headers) and message templates on a DLT platform. You must use only sender IDs and templates that are registered in your name, or that you have the right to use. JMSPRO checks each one before you can send, and the Service stops any message that does not match an approved template.
What you may send
You may send OTP, transactional and other messages that are permitted by law and by your approved templates. You must not send:
- spam, or messages to people who have not agreed to hear from you where consent is required;
- messages to numbers on a Do Not Disturb list, unless the message is of a type the rules allow;
- anything that is unlawful, fraudulent, misleading, threatening, obscene or that infringes someone else’s rights;
- messages that pretend to come from another person or company.
You are responsible for the content you send and for having the permission of the people you message.
Credits and payment
- The Service is prepaid. You buy SMS credits and credits are taken when you send.
- Prices are shown before GST. GST is added as the law requires, and every purchase gets a tax invoice.
- Credits do not expire. Credits belong to your account and cannot be transferred or sold.
- If the operator rejects a message when we submit it, the credits are returned to your account. Once a message has been accepted by the operator, its credits are used, even if the phone is off or out of reach.
- Refunds are covered in our Refund Policy.
Delivery
We pass your messages to the telecom operators as soon as you send them. After that, delivery depends on the operators and the receiving phone, which are outside our control. We do not promise that every message will be delivered, or delivered within a set time. Delivery reports show the status the operators give us.
Suspension and ending
We may pause or close an account, with or without notice, if we believe the Service is being misused, if rules or an operator require it, or if payments are not honoured. You may stop using the Service at any time. Closing an account does not by itself entitle you to a refund. See the Refund Policy.
Our responsibility
We work to keep the Service available and accurate, but we provide it “as is”. To the extent the law allows, JMSPRO is not liable for indirect or consequential loss, or for loss caused by operators, network failures or events beyond our control. Our total liability for any claim is limited to the amount you paid us for the credits that the claim is about.
Changes
We may update these terms and will post the new version on this page with its date. If you keep using the Service after a change, you accept it.
Law and contact
These terms are governed by the laws of India. Courts at New Delhi have jurisdiction, subject to any rights you have by law. Questions: support@jmspro.in or +91 93100 18805.